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I own many B630 earphones and looking through my Amazon orders, I originally purchased them in 2015, then multiple times in 2018. I had actually looked through the firewall’s application control settings and made some changes to see if that resolved the issue, but perhaps I missed something and reinstalling the firewall solved the smart scan issue. My fiancée’s virus scanner wasn’t working properly, but it turns out the solution was solved by reinstalling the ZoneAlarm Firewall on her computer.
